People make decisions based upon the best information availble to them. If information is poor, decision making is poor. Within business ecosytems, decision making is distributed amongst many people spanning multiple organisations. The compound effect of poor decisions in these complex environments is chronic operational inefficiency throughout the ecosytem.

Real-Time Information (RTI) Management is the aggregation, processing and display of information in real-time. This enables RTI-enabled businesses to:

• Achieve Real-Time Situational Awareness – take simple steps toward real time domain awareness for all.
• Make Informed Decisions – empowering both managers and operational staff to make the right choices.
• Automate Processes – driven by accurate real-time events from diverse sources.
• Improve Operational Efficiency – incrementally increase asset utilisation.

RTI Management as whole can be viewed as comprising RTI Aggregation, RTI Processing and RTI Display.

In the majorty of businesses, information exists in many different systems and in many different forms. These data silos range from spreadsheets through to binary data held within sensory networks. Rockshore's approach to RTI Aggregation accepts that legacy systems exist and will continue to exist.

Utilising the Rockshore Event Processing Platform (REPP), Rockshore is able to interact with our customers' legacy systems on their own terms to produce business events. Results include:

• Minimal IT impact - No changes to existing systems.
• Low Maintainance - Integration services are remotely hosted and fully managed.

By shifting the workload away from customer IT teams we reduce costs, compress delivery time scales and minimise risks to existing systems

Aggregating data into a central location in real-time is an important first step; however, the control, manipulation and processing of that information is where significant value is created by the REPP.

This highly scalable, rules based event management platform enables:

• Business insight - The manipulation and cross-referencing of data and events enables business scenarios to be detected and acted upon in real-time.
• Business agility - Configurable business logic can be easily setup and readily changed.
• Business hindsight - Persistence of all data allows deep analysis of a wide range of normalised information.

To minimise the impact to our customers' businesses, the REPP is offered as a fully hosted Managed Service.

A crucial element of any RTI solution is how processed information is displayed. A system is always judged by its users, based on their experience of the user interface.

Rockshore has extensive capabilities to deliver RTI via mobile devices, email, display screens, web portals or to indeed feed it into other systems and applications for onward processing. Some of the benefits of Rockshore's flexible display mechanisms include:

• Relevance - User specific rules can be established to enable countless personalised perspectives on the same information.
• Interactivity - Using contempory web technologies Rockshore is able to deliver a range of interfaces that range from textual lists to dynamically updated graphical maps and visual alerting systems.
• Mobile - Advanced patent pending 'Mobile Angel' solutions that enables relevant information to be pushed to mobile devices in real-time.

All services are aimed at putting the correct information into the hands of the correct people to enable informed decision making.