When information is poor, decision making is poor.
Choices based on inaccurate, out of date information create operational inefficiency - services are delayed, resources are not utilised effectively and the customer experience is compromised.
Real-time Information (RTI) management is the aggregation, processing and display of information in real-time.
RTI-enabled businesses:
- Achieve Real-Time Situational Awareness – take simple steps toward real-time domain awareness for all.
- Make Informed Decisions – empowering managers and operational staff to make the right choices.
- Automate Processes – driven by accurate real-time events from diverse sources.
- Improve Operational Efficiency – incrementally increase asset utilisation.
RTI Management comprises RTI Aggregation, RTI Processing and RTI Display.
Please read on to learn more about each of these areas.
RTI Aggregation
In the majority of businesses, information exists in many different systems and in many different forms. These data silos range from spreadsheets through to binary data held within sensory networks. Rockshore's approach to RTI Aggregation accepts that legacy systems exist and will continue to do so.
Utilising the Rockshore Event Processing Platform, Rockshore is able to interact with our customers' legacy systems on their own terms to produce business events. Benefits include:
- Minimal IT impact - No changes to existing systems.
- Low Maintenance - Integration services are remotely hosted and fully managed.
By shifting the workload away from customer IT teams we reduce costs, compress delivery time scales and minimise risks associated with the replacement of existing systems.
RTI Processing
The control, manipulation and processing of aggregated information is where significant value is created by the Rockshore Event Processing Platform.
This highly scalable, rules based event management platform enables:
- Business insight - The manipulation and cross-referencing of data and events enables business scenarios to be detected and acted upon in real-time.
- Business agility - Configurable business logic can be easily setup and readily changed.
- Business hindsight - Persistence of all data allows deep analysis of a wide range of normalised information.
RTI Display
A crucial element of any RTI solution is how processed information is displayed. A system is always judged by its users, based on their experience of the user interface.
Rockshore has extensive capabilities to deliver RTI via mobile devices, email, display screens, web portals or to indeed feed it into other systems and applications for onward processing. Some of the benefits of Rockshore's flexible display mechanisms include:
- Relevance - User specific rules can be established to enable countless personalised perspectives on the same information.
- Interactivity - Using contempory web technologies Rockshore is able to deliver a range of interfaces that range from textual lists to dynamically updated graphical maps and visual alerting systems.
- Mobile - Advanced patent pending 'Mobile Angel' solution that enables relevant information to be pushed to mobile devices in real-time.
All services are aimed at putting the correct information into the hands of the correct people to enable informed decision making.
Last Updated on Friday, 09 September 2011 14:42.